The new password will get triggered to your registered e-mail ID. You need to enter the User ID and click "Submit". You can also use the "Forget Password" option available on Top-Right side of the screen. Please add 0’s (Zeros) at the end of the password for any password forming less than 8 characters. New Default Password: Last 8 characters of your User ID in reverse order. You can view your card balance in the prepaid card section.įor logging in the New Prepaid Card Corporate Portal, please use your existing User ID. Login on POCKETS application has to be done through the gift card registered mobile number. and thereafter the Phone Banking Officer will tell you the amount available on the card.īalance enquiry through ICICI Bank POCKETS application: For balance enquiry through ICICI Bank POCKETS application, you will have to download the ICICI Bank POCKETS application from Play store or App store. 1800 1080 and provide details like Name, Card No., Address, etc. You will be asked to reconfirm the new ATM PIN by re-entering it againīalance enquiry through Customer Care: For balance enquiry through phone banking, you will have to call ICICI Bank 24-hour Customer Care No. Next, you will be asked to enter a 4-digit ATM PIN of your choice Post this, you will be asked to enter 3-digit CVV no.
Phone Banking Officer will route the call to a menu, where Card no. Post selection, your call will be routed to a Phone Banking Officer, where you will have to request the Phone Banking Officer to generate ATM PIN for your card IVR will prompt you to choose 'option 1' for ATM PIN generation Next you need to enter your detail as instructed by IVR You will be asked to enter the 16-digit Card No.
Post selection of language, you need to choose 'option 2' for Prepaid Cards On calling Customer Care you will be asked about your language preference The process for generating PIN through IVR – 022-5040 5238 or 1800 1080 is as follows: Balance enquiry through Self-Care Portal:īalance enquiry through ATM: For this you will have to generate an ATM PIN, which can be done either by self-care page, or through IVR.
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